"Go You to Pharaoh, for he had
indeed transgressed all bounds."
(Musa) said:
"O my Lord! Expand me my breast;
Ease my task for me; And remove the impediment
from my speech. So they may understand
what I say: And give me a Minister from
my family, Harun, my brother; Add to my
strength through him, And make him share
my task: That we may celebrate Your praise
without stint, And remember You without
stint: For You are He that ever regards
us." (Allah) said: "Granted
is your prayer, O Musa!" (Ta Ha,
20:24-36)
The Qur'an relates the story of the Prophets
Musa (AS) and Harun (AS) in several different
Surahs, including Surah Ta Ha from verse
24 to verse 36. In each instance, the story
highlights one or more aspects of their
role and actions as appropriate to the Qur'anic
message at that point. When we bring together
this revealed knowledge about the two prophets,
we discover the full story including key
principles of communication, teamwork and
delegation - all vital elements of effective
leadership.
1. Command to
Musa (AS)
In Surah Ta Ha, Allah SWT commanded Musa
(AS) to confront Pharaoh, the powerful and
oppressive king of the time, saying:
"Go You to Pharaoh, For he has
indeed transgressed all bounds."
(Ta Ha, 20:24)
At this stage, Allah's command was directed
to Musa (AS) alone as an individual. Musa
(AS) recognized this to be a great challenge
and a formidable task to accomplish. His
response to this assignment provides many
lessons in leadership. These form the roots
of important contemporary concepts related
to teamwork and cooperation.
2.
Leadership Lessons in Musa's (AS) Response
2.1
Asking for Allah's Help
In response to Allah's command, Musa (AS)
first asked for Allah's help to enhance
his capabilities and enable him to succeed
in completing the assigned task. His plea
for help represents the hallmark of a Muslim
leader, full of humility and dependent on
His Lord for everything.
"(Musa) said: 'O my Lord! Expand
me my breast; Ease my task for me;' "(Ta
Ha, 20:25-26)
2.2 Recognizing
One's Limitations
Next, he took an inventory of the skills
required for the job, assessed his own skills,
and recognized his limitations. It is critical
for the success of a mission to understand
what skills are needed and to identify one's
own strengths and weaknesses in the context
of what is needed. Confident leaders do
not shy away from confronting their limitations.
Immediately, Musa (AS) recognized that
his communication skills were not as effective.
He asked Allah SWT to remove the difficulty
he had in speaking effectively.
"And remove the impediment from
my speech." (Ta Ha, 20:27)
Elsewhere, the Qur'an refers to Musa's
(AS) request as follows:
"My breast will be straitened.
And my speech may not go (smoothly): so
send unto Harun..." (Al Shu'ara,
26:13)
In stating his requests to Allah SWT, Musa
(AS) reveals his pragmatic approach and
his ability to assess potential problems.
Again, he shows an awareness of his own
limitations - an exemplary quality for a
good leader. With the difficulties and limitations
in mind, he proposes a solution: form a
team to do the job, with the teammate complementing
the leader's skills.
2.3 Focusing on
Effective Communication
Musa (AS) made the request to "remove
the impediment from my speech"
for a reason which illustrates a profound
principle - in fact, the essence - of communication,
His reason was:
"So they may understand what
I say:" (Ta Ha, 20:28)
He did not ask for removing the impediment
in his speech so that he could speak better
or more impressively. Instead he asked for
Allah to remove the impediment from his
speech so that those who listened to him
could understand him. This is the core of
communication, that the receiver of the
message should understand the message as
it was intended to be understood. Communication
takes place, not when the sender sends the
message but when the receiver ascribes meaning
to it. To communicate with desired results,
one should not become too absorbed in one's
own abilities as speaker or presenter, but
should focus on the interpretation and understanding
of the message by the intended receiver
or receivers. One should direct improvement
in one's communicating ability towards a
clear understanding of the message one intends
to convey.
This principle can be extended to other
areas of human activity. Any work should
be judged not by how well we did it, but
how well it benefited those affected by
it. In other words, all our actions should
be result oriented, and one should, of course,
intend the result to be beneficial. The
Prophet SAW is reported to have said: "People
are dependents of Allah; the closest to
Him are the most useful to His dependents."
(Sahih Muslim)
One may also note here the characteristics
of the audience. Allah SWT ordered Musa
(AS) to go to Pharaoh because he had "transgressed
all bounds," and at the same time specified
a way of dealing with this ruler.
"But speak to him mildly; perchance
he may take warning or fear (Allah)."
(Ta Ha, 20:44)
The lesson here is that both the content
of our communication and its medium, i.e.
the manner of its delivery, should fit the
receiver of the message. Further, sometimes
the right way to deal with a harsh and unrepentant
receiver is not in a like manner but in
quite the opposite manner, speaking to him
"mildly" as in this case. The
essence of communication is getting a message
across, not getting even.
2.4 Working as
a Team
Musa (AS) also understood the
need of teamwork. He recognized that he
needed to complement his own abilities in
order to succeed.
"And give me a Minister from
my family, Harun, my brother;" (Ta
Ha, 20:29-30)
Leaders who are unsure of themselves often
recruit such teammates who are less qualified
than themselves in order to avoid being
challenged in areas of their own weaknesses.
Effective leaders, however, are confident
of themselves and focus their efforts on
accomplishing the mission. Hence, they seek
people who will complement them competently
in areas where they perceive themselves
to be weak or lacking. Musa (AS) asked for
someone he knew to be capable, his own brother
Harun, for a reason to be discussed later.
Musa's (AS) wished to recruit his brother
as a team member in order to strengthen
his own abilities and efforts, and to enhance
his own skills
"Add to my strength through him,"
(Ta Ha, 20:31)
For the team to be effective, Musa (AS)
expected his teammate to participate in
carrying out the task, and not be a mere
bystander.
"And make him share my task:"
(Ta Ha, 20:32)
The Qur'an brings to our attention one
important reason why Musa (AS) asked Allah
SWT to assign Harun (AS) to help him.
"And my brother Harun - he is
more eloquent in speech than I: so send
him with me as a helper, to confirm (and
strengthen) me: For I fear they may accuse
me of falsehood." (Al Qasas, 28:34)
An effective team is characterized by teammates
whose skills complement those of the leader
as well as of other members of the team.
As we saw earlier, Musa (AS) feared that
his speech may not be adequate for the task
at hand; so he asked for someone he considered
to be better in that particular area. This
is the mark of an effective leader. Further,
Musa (AS) asserted that the purpose of forming
a team was not merely to reduce one's workload,
but to get help and strength from one another
Such a team is directed to a purpose and
to meet a challenge, which, in this case,
carried the risk of being accused of promoting
falsehoods.
2.5 Mission Orientation
A team should have a mission towards which
it directs all its efforts. The success
of the team is dependent upon the clarity
of that mission and upon the degree to which
all members are committed to accomplishing
it. Musa (AS) clarified his team's mission.
"That we may celebrate Your praise
without stint, And remember You without
stint: For You are He that ever regards
us." (Ta Ha, 20:33-5)
One must note the relationship between
tasbih (praise) and zikr (remembrance) on
the one hand and community building on the
other. The mission to which Musa (AS) and
Harun (AS) were directed was the release
of the Israelites from the clutches of the
Pharaoh. To them that mission encompassed
the praise and remembrance of Allah SWT,
for all action carried out to establish
His Will would amount to His praise and
remembrance. Praising Allah SWT and remembering
Him establish the moral bearing that crystallizes
our mission and moves us to accomplish it.
2.6 Legitimacy
of the Request
Allah SWT established the legitimacy of
Musa's (AS) request - and approach - by
granting what he had requested. (Allah)
said:
"Granted is your prayer, O Musa!"
(Ta Ha, 20:36)
The Qur'an also refers to the acceptance
of Musa's (AS) request elsewhere.
"(Before this), We sent Musa
the Book, and appointed his brother Harun
with him as Minister;" (Al Furqan,
25:35)
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